Terms & Conditions
Effective Date: July 2, 2025
Last Updated: July 27, 2025
Welcome to Vartiq. These Terms and Conditions (“Terms”) govern your access to and use of the Vartiq platform, website, APIs, SDKs, and related services (collectively, the “Service”). By using the Service, you agree to be bound by these Terms and our Privacy Policy.
If you do not agree to these Terms, do not use our Service.
1. DEFINITIONS
“Company”, “we”, “us”, or “our” refers to Vartiq.
“User”, “you”, or “your” refers to the individual or entity using the Service.
“Account” means the authenticated access credentials tied to a user or organization.
“Webhook Payload” refers to the data you transmit using Vartiq’s infrastructure.
2. ELIGIBILITY
You must be at least 18 years old to use the Service. By using the Service, you represent and warrant that:
You are legally capable of entering into a binding agreement;
You will comply with these Terms and all applicable laws and regulations.
3. ACCOUNT REGISTRATION
To use the Service, you must create an Account. You agree to provide accurate and complete information and to keep this information up to date.
You are responsible for:
All activities under your Account;
Maintaining the confidentiality of your API keys, passwords, and access tokens.
4. LICENSE & ACCEPTABLE USE
We grant you a limited, non-exclusive, non-transferable, revocable license to use the Service solely for your internal business purposes.
You agree not to:
Use the Service for illegal or unauthorized purposes;
Transmit any malicious, abusive, or harmful webhook content;
Reverse engineer, modify, or attempt to extract source code from the platform;
Interfere with or disrupt the integrity or performance of the Service;
Share your access credentials with unauthorized parties.
We reserve the right to investigate and take action against violations, including suspension or termination of your account.
5. FEES AND BILLING
Vartiq offers usage-based pricing and/or subscription plans, which may include a free tier.
Billing Cycle: You will be billed monthly based on your chosen plan and event usage.
Payment Processor: Payments are processed through a secure third-party provider (e.g., Stripe).
Late Payments: We may suspend or terminate access to the Service for unpaid invoices.
Plan Changes: You may upgrade or downgrade your plan at any time; billing adjustments will follow accordingly.
All fees are non-refundable unless required by law.
6. SERVICE AVAILABILITY & SLA
While we aim to offer a highly reliable platform, Vartiq is provided on an “as-is” and “as-available” basis.
We may, but are not obligated to:
Provide a published uptime SLA for paid users;
Schedule maintenance with prior notice;
Implement fixes or improvements as needed.
We are not liable for:
Temporary outages or interruptions;
Delivery failures caused by recipient endpoint issues;
Force majeure events or third-party disruptions.
7. INTELLECTUAL PROPERTY
All content, source code, infrastructure, and branding associated with Vartiq are owned by or licensed to the Company and are protected by copyright, trademark, and other intellectual property laws.
You retain ownership of:
Your webhook payloads and data;
Any content you transmit through the Service.
However, you grant us a license to process and transmit your webhook data solely to provide and improve the Service.
8. FEEDBACK
We welcome feedback, bug reports, and feature suggestions. By submitting feedback, you grant us a non-exclusive, royalty-free, perpetual, and irrevocable license to use it for any purpose without compensation or acknowledgment.
9. TERMINATION
You may terminate your account at any time via your dashboard.
We may suspend or terminate your account with or without notice if:
You breach these Terms;
You fail to pay fees;
Your use poses a security or legal risk to the platform or other users.
Upon termination:
Your access will be revoked;
Your webhook data may be deleted after a grace period;
Outstanding payment obligations remain enforceable.
10. DISCLAIMER OF WARRANTIES
THE SERVICE IS PROVIDED “AS IS” AND “AS AVAILABLE.”
TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, OR SYSTEM AVAILABILITY.
We do not warrant that:
The Service will be uninterrupted or error-free;
Webhook deliveries will always succeed;
Bugs will be corrected in a specific timeframe.
11. LIMITATION OF LIABILITY
To the fullest extent permitted by law:
Vartiq shall not be liable for indirect, incidental, special, punitive, or consequential damages, including lost profits, data loss, or business interruption.
Our aggregate liability under these Terms shall not exceed the amount you paid to us in the last 3 months preceding the event giving rise to the claim.
12. INDEMNIFICATION
You agree to indemnify and hold harmless Vartiq and its officers, directors, employees, and affiliates from any claims, damages, losses, or legal fees arising from:
Your use of the Service;
Your violation of these Terms;
Your transmitted webhook content.
13. EXPORT RESTRICTIONS
You may not use the Service in or for the benefit of any country, organization, or individual subject to export restrictions or sanctions under applicable law.
14. GOVERNING LAW & JURISDICTION
These Terms shall be governed by and construed in accordance with the laws of [Insert Jurisdiction, e.g., the State of Delaware, United States], without regard to its conflict of laws principles.
Any dispute shall be resolved exclusively in the courts located in [Insert Location, e.g., Wilmington, Delaware], and you consent to their jurisdiction.
15. CHANGES TO TERMS
We reserve the right to modify these Terms at any time. Changes will be posted at https://vartiq.com/terms and will become effective upon posting.
We may notify you of significant updates via email or dashboard notification. Continued use of the Service after changes constitute your acceptance of the new Terms.
16. CONTACT INFORMATION
If you have questions or concerns about these Terms, please contact:
Vartiq, Inc.
Email: support@vartiq.com
Website: https://vartiq.com