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Privacy Policy

Effective Date: July 2, 2025
 Last Updated: July 27, 2025

Vartiq (“Company,” “we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website (https://vartiq.com), platform, and related services (collectively, the “Services”).

If you do not agree with the terms of this policy, please do not use our Services.

1. INFORMATION WE COLLECT

We collect several types of information from and about users of our Services:

a. Personal Identification Information

  • Name

  • Email address

  • Company name

  • Billing address

  • Payment details (processed via a third-party processor, e.g., Stripe)

b. Technical Information

  • IP address

  • Browser type and version

  • Time zone setting

  • Device type and operating system

  • Referring URLs and clickstream data

c. Webhook Data

  • Payloads and metadata sent through Vartiq infrastructure

  • Endpoint configuration and delivery results

  • Retry logs and diagnostic details

d. Usage Data

  • Actions performed in the dashboard

  • API usage logs

  • Feature interaction metrics

e. Cookies & Tracking Technologies

We use cookies and similar tracking technologies to monitor user interactions, improve performance, and support analytics.

2. HOW WE USE YOUR INFORMATION

We use the information we collect for the following purposes:

  • To operate and provide the Vartiq Services

  • To personalize your experience

  • To manage billing and account administration

  • To monitor, analyze, and improve our Services

  • To respond to support inquiries and communicate updates

  • To detect, prevent, and address technical issues and abuse

  • To comply with legal obligations

3. SHARING AND DISCLOSURE

We do not sell your personal data. We may share your information with:

a. Service Providers

We may share data with vendors who perform services on our behalf, such as:

  • Cloud hosting (e.g., AWS)

  • Payment processing (e.g., Stripe)

  • Customer support platforms

  • Analytics (e.g., PostHog, Plausible)

b. Legal Obligations

We may disclose your information if required by law or if we believe it is necessary to:

  • Comply with a legal obligation

  • Protect the rights, property, or safety of Vartiq or others

  • Investigate or prevent fraud or abuse

c. Business Transfers

In the event of a merger, acquisition, or asset sale, your information may be transferred as part of that transaction.

4. DATA RETENTION

We retain user data as long as your account is active and for a limited time thereafter:

  • Personal data: Retained until the user deletes the account or requests removal

  • Webhook logs: Retained for a default period (e.g., 30 days), configurable by users

  • Billing data: Retained as required for financial and regulatory compliance

5. SECURITY OF YOUR INFORMATION

We implement industry-standard measures to protect your data, including:

  • Encrypted transmission (HTTPS)

  • Token-based authentication

  • Webhook signature verification

  • Role-based access control

However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

6. YOUR PRIVACY RIGHTS

Depending on your location, you may have the following rights:

  • Access: Request a copy of your personal data

  • Correction: Request updates to inaccurate or incomplete data

  • Deletion: Request deletion of your data

  • Objection: Object to certain types of processing

  • Portability: Receive your data in a structured, machine-readable format

To exercise these rights, contact us at support@vartiq.com.

7. INTERNATIONAL DATA TRANSFERS

Our Services are operated globally. If you are located outside the United States, your data may be transferred to and processed in countries with different data protection laws.

8. CHILDREN’S PRIVACY

Vartiq is not intended for use by individuals under the age of 18. We do not knowingly collect personal information from children.

9. THIRD-PARTY LINKS

Our Services may contain links to other websites. We are not responsible for the content or privacy practices of third-party websites.

10. CONTACT US

If you have questions or concerns about this Privacy Policy, please contact:

Vartiq, Inc.
 Email: support@vartiq.com
 Website: https://vartiq.com